Conflict Escalation - Easy steps to manage and resolve your conflicts.
Blog on Conflict Escalation
Introduction to Conflict Escalation
What is conflict escalation?
Morton Deutsch, a pivotal leader in the field of conflict resolution, psychology and education described conflict escalation in detail. In his view, conflict at times may become destructive, ”by a tendency to expand and escalate”. Conflict escalation is a negative process of conflict.
Limiting conflict escalation?
Process of Conflict
Destructive process of conflict
- The initial cause of the conflict is forgotten or becomes irrelevant;
- The issues expand in size and number;
- More people become involved in the conflict;
- The precedents and principles which appear to be bad issue increase;
- Parties are willing to absorb a higher cost;
- Negative attitudes towards the other side are intensified;
- Parties rely more on power, and “upon the tactics of threats, coercion, and deception”. (direct quote, p. 352-3)
Constructive process of conflict
Conflict management and conflict resolution
Taking self-leadership in conflict situations also means learning about conflict escalation and how to reduce the likelihood of fights going bad - destructive conflict.
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- Create a supportive and safe environment, so that people do not feel threatened;
- Encourage a cooperative environment through the use of activities to build trust and positive relationships;
- Even if you disagree with the other person, recognize that they have legitimate interests and concerns;
- Build relationships with an authentic intent to treat others with respect and dignity. Be open and honest with your needs and concerns, and help them feel comfortable to do the same with you;
- Use tools such as our blog on constructive confrontation and the Mediate2go Self Resolver.
- Read about taking self-leadership in conflictsituations, how to fix a relationship, fight fair, active listening and how to build and maintain trust.
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