Top 10 Songs about Conflict - 2015

Top 10 Songs about Conflict - 2015

This blog is part of our series of top conflict songs. See the Top 10 Conflict Songs of 2014.

1. Hello - Adele

A song about reconciliation and when fights go bad.

A past conflict has resulted in a separation, but during this song she is trying to resolve this conflict. The fact that she has taken the first step in reconciling the relationship is admirable, however there are ulterior motives behind this reconnection, which could create extra conflict and avoidance down the line. When rebuilding a relationship, honesty is always the best policy. You can’t build an honest relationship out of lies (also see tips on coping with divorce).

2. Elastic Heart - Sia

A song about destructive relationships and moving on.

This song deals with a relationship that did not work, even though they may have tried mediation and other means to repair the relationship. However, no methods worked, and she feels destroyed by the experience. The truth is, you can try to repair a relationship or situation all you want, even partake in mediation, but sometimes it simply does not work. However, it is a method that often has positive results (benefits of mediation), so it is still worth partaking in the practice.

3. Dear Future Husband - Meghan Trainor

This song is about being open to resolve conflict. 

In order to avoid any sort of conflict in her relationships resulting in separation or avoidance, she has created a set of conditions and rules, which she lays out in the song to any future lover. In theory, this may seem like an intelligent idea, however strict rules often lead to rebellion. Open discussion is always a wise option in terms of mediation, given that intense rules could lead to restricting yourself from opportunities (also see conflict resolution styles).

4. Love Yourself (Justin Bieber)

This song is about dealing with rejection and moving on.

This song involves a self-obsessed ex-partner that’s causing conflict simply for the attention of the singer. He is trying to avoid any sort of confrontation with this person, however in this song, he addresses it by completely dismissing and distancing himself from said conflict. This song reflects a realistic and aggregable option towards conflict, do not involve yourself.

5. Bloodstream - Ed Sheeran

This song is about internal conflict and empathy.

This song involves a man who has created conflict, resulting in people’s active avoidance. He has done this because of conflicts within himself, and this song is his realization of his mistake, too late for reconciliation. In cases such as these, you would need to keep in mind its never too late to attempt reconciliation, through mediation. If you were one of those whom avoided, it’s about being empathetic and compromising while your friend is going through a tough phase.

6. Suffer In Peace - Tyler Farr

This song is about avoidance.

This is about a man who has compromised to make somebody else happy, but he has simultaneously compromised himself by doing this. Avoidance is a dream for him, he is unhappy and looking back, wishes that he had done something different.  In this case, mediation or taking a step back could be a more realistic option. The point of compromise is to reach a midpoint that makes both parties happy, otherwise what is the point. Collaboration might be even better, where both parties are said to find a win-win solution.

7. Don’t Wanna Fight (Alabama Shakes)

This song is about finding resolution, taking into account all of your needs and interests.

The inspiration behind this song was about the bands earlier struggles, finding a balance between their full-time jobs and their band practices. This is a very real issue in the workplace, finding a balance between hobbies, having a good time and work. If there are issues, you shouldn’t be put out by approaching your employer/manager to discuss your feeling and options (also known as a form of negotiation). You also need to compromise within yourself, enjoying yourself but at the same time being realistic financially.

8. Ghost Town - Adam Lambert

This song is about change and trust.

This song is about the changes happening within society and especially Hollywood. He is trying to fight against the change but feels alone in the struggle. This conflict is not between two people, but between a person and society. Society will change inevitably. The options are either to avoid the situation altogether, remain conflicted or accept the change. Sometimes, trusting that the situation will change is the most difficult. Each of these options have their own advantages and disadvantages. Learn more about conflict escalation and resolution.

9. Secret Love Song (Little Mix)

This song is about honesty and compromise.

The song is about a relationship that is being kept a secret, due to it being looked down upon by society. This song has strong LGBTQIA links, as mentioned by Little Mix themselves. This song is a duet also starring Jason Derulo (in some versions), and as the song gets to the bridge, they are having an argument about whether to be honest or keep the relationship a secret (see our blog, Should I stay or should I go?). In a situation such as this, a compromise seems to have already been reached, with one of the parties unhappy with the arrangement. This song seems to be a crossroads between being open, and the situation turning to one of avoidance instead of romance. Also see our blog on cheating in relationships - advice on adultery, which also deals with secrets.

10. B**** Better Have My Money - Rhianna

This song is about confidence in conflict.

This may seem like an odd choice for some, but this song is the perfect example of somebody who does not compromise, apologize or avoid conflict. This woman believes she is correct and strong and refuses to be told different. This type of personality is not ideal for mediators; however, we have to deal with all personalities and you will run into people of this temperament. The trick is to make the outspoken party feel in control.

Ashton Bult, Mediate to Go Blogger

Ashton Bult is our media blogger, focusing on mediation and conflict resolution and its effects on modern pop culture and vice versa. Leaning towards youth engagement with mediation, he has studied a wide variety of courses at the Auckland University of Technology and the International Travel College. When he isn't on his computer, he'll be performing on stage. 

Bullying in the Workplace – Bad Bosses and Hostile Work Environments

Bullying in the Workplace – Bad Bosses and Hostile Work Environments

Bullying in the Workplace – Bad Bosses and Hostile Work Environments

Maybe you experienced bullying as a child in school. Bullying in schools was, and is still common place in some institutions. If so, those are memories you would likely prefer to leave behind. This might not be possible if you face a hostile work environment due to bullying at work. Are you being bullied at work? Many people are dealing with bullying at work on a daily basis, and don’t know where to turn for help. Don’t be ashamed, as it is not your fault. You are not responsible for someone else’s behaviour. Maybe you have even asked yourself whether you should stay or whether you should go. Is it time to move on and work with another organization? Don’t leave the organization yet, necessarily.

What is workplace bullying? What is workplace harassment? 

How does one define bullying in the workplace?

Bullying is an aggressive act, meant to destabilize and reduce the power of another, leaving the victim feeling isolated, rejected and hurt. Unfortunately for some people, they might experience bullying later on in adult life in the context of working relationships. Workplace bullying “usually involves repeated incidents or a pattern of behaviour that is intended to intimidate, offend, degrade or humiliate a particular person or group of people.[1]”

Although the title of the article is, “I have a bad boss”, workplace harassment takes place between all types of relationships in the workplace, between customers and employees, employees against other employees, and even employees against managers at times.

What is workplace harassment? What constitutes bullying at work?

Workplace harassment is basically the same as workplace bullying, except harassment is the legal term for offensive and/or hurtful behaviour that is unwanted and often repetitive in nature. This term might be important depending on where you live, and where you work, as the definition might be used to determine whether the behaviour itself if considered harassment. If it is, then you might be able to take recourse during those legislative schemes or administrative bodies. If not, you might need to try other approaches to dealing with the harassment.

Is bullying at work illegal?

In some jurisdictions, workplace harassment is indeed illegal, and is explicitly covered in workplace-related legislation. Ask your government ministry of employment and/or workplace compensation board to learn more about the legalities around appropriate workplace behaviour and workplace harassment. You might also have civil recourses through the courts, and/or recourse if the behaviour is viewed as a form of criminal harassment. In that sense, might consider reaching out to your local police station, say the harassment is serious. Read about the difference between reporting harassment in the workplace and to the police. 

Definition of Workplace Bullying in the UK

According to the UK Advisory, Conciliation and Arbitration Service (ACAS):
Bullying is "offensive, intimidating, malicious or insulting behaviour, an abuse or misuse of power through means that undermine, humiliate, denigrate or injure the recipient."

Definition of Workplace Bullying in Australia

According to Safe Work Australia, a statutory agency, workplace bullying is defined as
"repeated and unreasonable behaviour directed toward a worker or group of workers that creates a risk to health and safety".

The Government of Western Australia Chamber of Commerce said:
"Bullying in the workplace may be described as repeated inappropriate behaviour that can occur at work and/or in the course of employment. It may be direct or indirect, verbal or physical, or some form of negative interaction between one or more persons against another or others. Bullying behaviour can be regarded as undermining an individual's right to dignity at work."

The Australian Human Rights Commission said one definition is:
“the repeated less favourable treatment of a person by another or others in the workplace, which may be considered unreasonable and inappropriate workplace practice. It includes behaviour that intimidates, offends, degrades or humiliates a worker”.

Definition of Workplace Bullying in New Zealand

"Bullying may be seen as something that someone repeatedly does or says to gain power and dominance over another, including any action or implied action, such as threats, intended to cause fear and distress.” Evans v Gen-i Limited unreported, D King, 29 August 2005, AA 333/05. 

Definition of Workplace Bullying in the United States

The Washington State Department of Labor & Industries:

"Workplace bullying refers to repeated, unreasonable actions of individuals (or a group) directed towards an employee (or a group of employees), which are intended to intimidate, degrade, humiliate, or undermine; or which create a risk to the health or safety of the employee(s)."

Definition of Workplace Harassment in Canada

Treasury Board Secretariat - Federal Public Service workers

Under the Policy on Harassment Prevention and Resolution, harassment is defined as: "improper conduct by an individual, that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. 

It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e. based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability and pardoned conviction)."

Quebec Commission des Normes du Travail - Quebec workers

"Psychological harassment at work is vexatious behaviour in the form of repeated conduct, verbal comments, actions or gestures: that are hostile or unwanted, that affect the employee’s dignity or psychological or physical integrity, that make the work environment harmful."

Ontario

The Occupational Health and Safety Act defines workplace harassment as "engaging in a course of vexatious comment or conduct against a worker in a workplace that is known or ought reasonably to be known to be unwelcome."

This definition of workplace harassment is broad enough to include harassment prohibited under the Ontario Human Rights Code, as well as "psychological harassment" or "personal harassment."

Some of the types of harassment that workers could experience in the workplace include sexual harassment, teasing, intimidating or offensive jokes or innuendos, display or circulation of offensive pictures or materials, unwelcome, offensive, or intimidating phone calls, or bullying. Leering, unwelcome gifts or attention, offensive gestures, or spreading rumours could also be considered harassment.

Types of workplace harassment? Examples of workplace harassment. 

What does workplace bullying and harassment look like?

Bullying can take many forms, from subtle moves to isolate someone to overt acts of aggression. Some examples include spreading hurtful rumours and gossip about others that isn’t true, intimidating someone, undermining someone’s work on purpose, threatening or abusing someone, removing someone’s responsibilities without reason, changing work guidelines constantly, making offensive jokes that are obvious, yelling, belittling someone, tampering with someone’s personal items or equipment, intruding on someone’s privacy, or making someone feel excluded or unwanted.[2] Even email bullying at work might take place, which might include any threatening behaviour over email. All of these behaviours demean someone, and over time, might erode their self-esteem and trust in themselves and trust in others. It also creates an unhealthy work environment, whereby the victim and other team members might start to fear confrontation or simply coming into work at all.

How does bullying start?

Bullying might start for varying reasons. Maybe someone has anger management problems and fails to address their anger effectively, taking it out on others. Maybe someone was bullied at another time in their life, and they are re-living the pattern – maybe they do not realize the true impact of their behaviour. Maybe the person has a personality type that makes it more difficult to empathize with others. But remember, it doesn’t matter that much why it started, it just matters that you are addressing it, so that it stops. These reasons do not excuse someone’s destructive behaviour. You still need to set boundaries.

Impact and consequences of workplace bullying

Workplace bullying hurts people, the team and the organization. The human impacts include frustration, helplessness, decreased confidence, anxiety, family tension, low morale and more.[3]

Workplace bullying also hurts your organization or company. Impacts include, increased turnover, costs to workplace health programs, increased risk to workplace incidents, decreased productivity, compromised corporate brand and decreased customer service quality.[4]

How to deal with a bully at work?

If you believe you are a victim of harassment or workplace bullying, also known as office bullying, take some of these steps, and also read out blog about Bullying and Harassment with some tips;

1. Make it clear to the person that their behaviour is unwanted. Have a witness, such as a labour/union representative or human resources officer with you.
2. Document everything, including the date, time and behaviour, the impact on you, the witnesses present and the outcome. If there is written proof, keep this as well.
3. Report each incident to the appropriate person. Seek out the services of an ombudsman, special contact in the organization or human resources.[5] They will be able to provide advice on how to report workplace bullying.
4. Don’t convince yourself that this behaviour is acceptable or somehow warranted by something that you have done. Victims may feel vulnerable and as if they have no option but to remain silent.
5. Take these steps before you decide to quit your job. Although there may be a power imbalance between the victim and the bully, one person or even a group of persons is not necessarily representative of the whole organization.

Read our blog about what an employer can do to address harassment effectively. If you are a witness to workplace harassment, be sure to reach out for support, and follow the above recommendations as well (including documentation and reporting). Thank you for being a self-leader, and helping to contribute to positive change in your organization. Instead of allowing the conflict to escalate negatively, you are resolving the conflict.

Top 7 Tips for Mediators Addressing Workplace Harassment

If you are a mediator, how do you deal with workplace harassment? 

1. Are the clients fully capable and interested in mediating the case? If one of the clients might be emotionally and psychologically struggling, it might be inappropriate to invite them to participate in mediation unless they have approval from their doctor or attending professional;
2. Consider starting your time with the clients as a consultant to discuss their options, and then with conflict coaching so they are empowered to express their concerns when the time for mediation is appropriate. This is likely the best time to have the parties learn about the harassment policy and process, so that their expectations are managed. The truth is, the other person might not be separated (fired), so they might be asked to resolve the conflict with the help of a mediator. Of course, mediation is voluntary, but parties might aim for a collaborative solution, especially if one of the parties says sorry and genuinely will make an effort to improve their behaviour;
3. Before the mediation, ensure that the parties are aware of their rights and obligations. Give them this website to learn more about harassment and boundaries in the workplace. Also, ask the parties if they would like a support person or lawyer present in the sessions, and offer the same to the other party as well;
4. They might not be interested in working face-to-face with the other party, so if they are healthy and very interested in pursuing mediation, offer some alternative approaches, such as shuttle mediation (where the parties are in separate rooms and the mediator goes between each to manage the discussions and negotiation), or invite the parties to sit in the same room, but have them facing other directions;
5. Many parts of the mediation might be similar, whereby the mediator is there to guide discussions in a safe environment with appropriate communication norms, ensuring that both parties are heard and that they are able to find a solution that works for both of them;
6. A big part of the mediation might be future-focused, helping the parties establish new norms for working together. Work with them to come up with some broad norms for their relationship, and then talk through some examples and how they would be applied.
7. Discuss ways in which parties might ask for help or talk to the other person, if there is a ‘relapse’ in behaviour.

Keywords:
 

Types of bullying, bullying and mental health, the bully at work, workplacebullying, types of workplace harassment, intimidation at work, retaliation in the workplace, against bullying, verbal abuse in the workplace.

About the Author - Bullying in the Workplace – Bad Bosses and Hostile Work Environments

Rhema - Legal Dispute Blogger in collaboration with Mediate2go

Rhema Kang is a litigation lawyer. She graduated with an Honours Bachelor of Arts from the University of Toronto in International Relations, and Juris Doctor from the University of Ottawa. She first became excited about mediation while working for the Honourable George W. Adams, a prominent Canadian mediator who handles legal disputes worth up to several hundred million dollars. Rhema was the researcher behind the book, Mediating Justice: Legal Dispute Negotiations, and won second prize in the FMC Negotiation Competition. Rhema enjoys dark chocolate with sea salt and finds it awkward to write about herself in the third person.

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[1] Canadian Centre for Occupational Health and Safety

[2] Canadian Centre for Occupational Health and Safety

[3] Canadian Centre for Occupational Health and Safety

[4] Canadian Centre for Occupational Health and Safety

[5] Canadian Centre for Occupational Health and Safety

Ending Blame and Defensiveness in Relationships

Ending Blame and Defensiveness in Relationships 

(How to Have the Shortest Argument ever)

“We always fight over the dumbest little things”

“I don’t even remember how it started”

“My husband blames me for everything”

“My wife blames me for everything that goes wrong”

This blog is about blame in relationships

Mediate to Go - Ending Blame and Defensiveness in Relationships
Blame should not be placed in any of the above baskets. Learn how to end blame and defensiveness.

Introduction to Blame and Defensiveness

Often, conflicts over something very small are then fuelled by blame and defensiveness and blow up into a full-blown argument. The original problem gets lost because we have added so many layers of blame and defensiveness that we are arguing about the way we argue, rather than what actually happened. Why do we feel the need to blame someone else or search for someone to blame?  It’s time to stop pointing the finger of blame, and time to shift blame into something positive. Let’s stop blame!

Definition of Blame

Blame means  “to place the responsibility for (a fault, error, etc.)” (Dictionary.com). Synonyms for blame include repudiation, criticism, accusation, attack, charge, chiding, complaint. (Thesaurus.com).

Definition of Defensiveness

Defensiveness is to be “excessively concerned with guarding against the real or imagined threat of criticism, injury to one's ego, or exposure of one's shortcomings” (Dictionary.com). Synonyms for defensiveness include averting, preventive, thwarting, coping with, defending, safeguarding, in opposition (Thesaurus.com).

What you need to know about blame and defensiveness

First, let’s be clear that really small things are not worth talking about at all, and we can learn to have compassion for our partner’s imperfection and let those little things go. This blog about fixing relationships by sorting things into baskets can help you decide if something is worth bringing up.

Once you’ve decided to bring up an issue, how you do it is important. These are bad starters:  “You always…”, “You never…” “I’m sick and tired of…” “Would you just stop…”.  Approaching someone with blame and generalizations or telling them what to do (or not to do) invites defensiveness. When we feel attacked, it’s human instinct to defend ourselves. So, the first step to stopping defensiveness is to not blame.

Steps to address blame and defensiveness.

1.  Try a Preamble to reduce defensiveness:

·      “This is a small thing…”

·      “This is a 1 on the scale…”

·      “I’m not upset with you…”

·      “I don’t need you to do anything differently…”

·      “Please only hear me. You don’t need to respond…”

·      “I know it wasn’t your intention to come across this way…”

2.  Deliver a short explanation of The Issue:  

The goal is to give information about how you respond to something your partner does.  Make the delivery short and sweet.

·      “I was embarrassed when you told that racial joke in front of Emma”

·      “When you keep forgetting to pick up my dry cleaning, I feel like what I want doesn’t matter.”

·      “When you aren’t ready and I want to leave I feel frustrated that I’m made to be late”

·      “When you roll your eyes and speak in that tone, I feel two years old”.

3.  Try to END IT THERE!  

Expect no response. Leave. Give your partner time to absorb it. Get in the habit of ending the delivery right there so defensives can’t creep in.  If they get defensive, try:

·      “I’m not sure you’re hearing me. Remember I don’t need you to feel badly…just to understand.”

4. The Time to EXPLAIN is LATER! 

Often, the urge to defend ourselves is simply us wanting our partner to know that our intent was not to hurt them. BUT there should be at least enough time in between the delivery and the explanation to assure the partner that they are understood. It’s certainly okay to reassure someone you had no ill intent. The problem is that if it happens too soon, it comes across as defensiveness.

Putting a space in between the delivery and the defense can help keep little things from blowing up into big ones.   

About the Author – Ending Blame and Defensiveness

Lynda Martens is the Wabisabi Therapist and a contributor to the Mediateto Go Blog. Please read her other contributions by searching on this page for Lynda Martens.

Further listening – songs about blame.

Check out the Mediate2go Top 10 lists about conflict. One of the songs deals with blame.

Further reading - more quotes on blame.

A good leader takes a little more than his share of the blame, a little less than his share of the credit.

Arnold H. Glasow

Too often in life, something happens and we blame other people for us not being happy or satisfied or fulfilled. So the point is, we all have choices, and we make the choice to accept people or situations or to not accept situations.

Tom Brady

A man can fail many times, but he isn't a failure until he begins to blame somebody else.

John Burroughs

I think it's very important that you make your own decision about what you are. Therefore you're responsible for your actions, so you don't blame other people.

Prince William

What is Conflict? Don't let fights go bad.

What is conflict? Don’t let fights go bad.

Conflict may be defined as an incompatibility of values, beliefs, interests and/or positions.[i] But are conflicts truly caused by an incompatibility, or simply a perception thereof? What is conflict? Can conflict be a good thing?

When you think of the word conflict, what do you feel? Stress, worry, discomfort…? If you have experienced destructive conflict, these strong emotions are understandable. As mediators, we prefer to see conflict as an opportunity for positive change, whether it is personal, relational, organizational, or societal in nature. We believe that conflict is a normal and healthy part of our lives in relationships, families, workplaces and communities. Conflict may present itself due to real or perceived incompatibilities between those involved, but conflict needn’t be destructive. So, we must ask ourselves, what makes one type of conflict destructive and the other constructive?

One of the founding researchers in conflict resolution, Morton Duetsch, suggested that conflict itself is not negative or positive. Rather, we as individuals, determine how conflict takes shape, be is positive or negative, constructive or destructive.[ii]

Destructive Conflict:

When a “fight goes bad”, these primary characteristics, are often present due to competitive and ridged behaviours of those involved:

• Escalation: conflict escalates and goes “out of control” in a given dispute,
• Retaliation: the reasons for the conflict are forgotten, and the parties aim to hurt or retaliate against one another,
• Outcome-focused: opportunities for mutual gain are forgotten, as is the potential for mutual gain,
• Negative Spiral: the negative outcome of one conflict situation often carries to future interactions, leading to negative conflict spiraling,

Constructive Conflict:

We encourage our clients to remember the benefits of particular behaviours to increase the chances of constructive conflict resolution. These behaviours are adaptive, based on the people involved, the context and the substantive issues at play. The first two points are attributed to Deutsch, cited above, and the last three are attributed to Mary Parker Follett, another pivotal scholar in the field of dispute resolution. Here are some characteristics of constructive conflict.

• Process-focused: strong focus on the process of conflict resolution, not only the goal of arriving to a conclusion,
• Mutual Gain: aim to balance the interests and needs of all parties involved, and to increase the chances of mutual gain,
• Improved Relationships: realizing that by dealing with our differences, we improve the depth of our relationship(s),[iii]
• Shared Power: when we share power with others and the organization with which we work, we are more capable of collaborating,[iv]
• Increased Power: Individuals should be empowered as a group to increase conflict resolution,[v]

In conclusion, conflict is a potential or actual incompatibility between two or more parties. In order to prevent a conflict from becoming destructive, we recommend that you do not think that a fight goes bad per se. Rather, the behaviour that we choose, contributes to a more destructive or constructive conflict cycle. This reminds us that that we have the power to help turn a potentially negative conflict situation into something positive. Next, we recommend focusing on the process of resolving conflict, the benefits of mutually gain, striving to improve the relationship and lastly, increasing shared power to improve the likelihood of constructive conflict resolution. Through focusing on constructive conflict, we are more likely to realize that these perceived incompatibilities are simply that, perceived, and that a mutually beneficial outcome is possible.

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[i] See generally http://dictionary.reference.com/browse/conflict.
[ii] Deutsch, M. 1973. Conflicts: Productive and destructive. In Conflict resolution through communication, edited by F. E. Jandt. New York: Harper & Row.
[iii] See generally Mary Parker Follett
[iv] Ibid.
[v] Ibid.