Showing posts from February, 2015

Conflict Resolution -Top 10 tips to resolve conflict

Conflict Resolution -Top 10 tips to resolve conflict Conflict Resolution -Top 10 tips to resolve conflict from Mediate to Go Introduction to Conflict Resolution Man must evolve for all human conflict, a method which rejects revenge, aggression and retaliation. The foundation of such a method is love. - Martin Luther King, Jr. Definition of Conflict What is conflict? Conflict means “discord of action, feeling, or effect; antagonism or opposition, as of interests or principles”, and an “incompatibility or interference, as of one idea, desire, event, or activity with another”   ( ). Other words for conflict include collision and opposition. Conflict often leads to a great deal of pain, leaving people wanting inner peace . Areas and levels of conflict Conflict can take place in interpersonal relationships within the family and in the outside world, and at various other levels, including intrapersonal conflict (conf

Labour Arbitration

Labour Arbitration Introduction to arbitration  Arbitration is the most common method of resolving disputes in unionized workplaces, and is called for in collective agreements – the negotiated contract between employees (represented by their union) and employers.   Arbitration vs mediation Prior to an arbitration process, parties may attempt to resolve their issues via an informal workplace mediation process. Read about the differences between mediation and arbitration . Arbitration clauses These agreements almost always contain sections that call for a third party decision maker (arbitrator) to decide the outcome of unresolved disputes between the parties, so that every little disagreement does not end in a strike or a lock-out.  Where such a provision is not in a collective agreement, the law in most, if not all, jurisdictions in Canada mandates that a section requiring arbitration be deemed to be included in the agreement.  For example, in Ontario, if an agreement does not

Super Powers - Being powerful and resolving conflict in relationships and organizations

Super Powers - Being powerful and resolving conflict in relationships and organizations "I feel powerless"  "I want more power and influence" "I want to be respected" "I am powerless"   "I feel scared of asserting myself"  "I avoid making eye contact" "Someone embarrassed me at work, and I did nothing" "We have a workplace bully " A blog on power by a mediator and conflict coach Mediate to Go - Super Powers - Being powerful in relationships and organizations What does power mean to you? Do you feel comfortable using power? Maybe power makes you uncomfortable . Do you avoid eye contact with people? Do you hesitate when making requests of other people? Do you start some of your sentences with “I know this is a stupid question, but…”? Most people don’t realize this, but we exercise power on a daily basis. This blog is all about power in relationships. In order to be an effective s

Conflict Escalation - Easy steps to manage and resolve your conflicts.

Conflict Escalation - Easy steps to manage and resolve your conflicts. Mediate to Go: Conflict can escalate easily if we don't address it appropriately. Blog on Conflict Escalation This blog is about the conflict process model by Morton Deutsch. His work, also known to some as the conflict escalation model or used as a conflict diagnostic model, can help parties learn more about the conflict escalation process and what one can do to increase the likelihood of effective conflict resolution and conflict management .  Introduction to Conflict Escalation In order to effectively manage conflict , one must better understand the dynamics of conflict escalation . Conflict can be a normal and healthy part of any relationship.   Workplace conflict, if managed effectively, can be good for business .   Differences in perceptions can improve problem-solving and increase innovation . Personal conflicts, such as conflict in the family , can help p