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Showing posts from February, 2015

Conflict Resolution -Top 10 tips to resolve conflict

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Conflict Resolution -Top 10 tips to resolve conflictIntroduction to Conflict ResolutionMan must evolve for all human conflict, a method which rejects revenge, aggression and retaliation. The foundation of such a method is love.
- Martin Luther King, Jr.Definition of ConflictWhat is conflict? Conflict means “discord of action, feeling, or effect; antagonism or opposition, as of interests or principles”, and an “incompatibility or interference, as of one idea, desire, event, or activity with another”(Dictionary.com). Other words for conflict include collision and opposition. Conflict often leads to a great deal of pain, leaving people wanting inner peace. Areas and levels of conflictConflict can take place in interpersonal relationships within the family and in the outside world, and at various other levels, including intrapersonal conflict (conflict within the self), departmental, organizational, community-based, regional-based, national and international conflicts.
Often, conflicts take…

Labour Arbitration

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Labour ArbitrationIntroduction to arbitration  Arbitration is the most common method of resolving disputes in unionized workplaces, and is called for in collective agreements – the negotiated contract between employees (represented by their union) and employers.  
Arbitration vs mediationPrior to an arbitration process, parties may attempt to resolve their issues via an informal workplace mediation process. Read about the differences between mediation and arbitration.
Arbitration clauses These agreements almost always contain sections that call for a third party decision maker (arbitrator) to decide the outcome of unresolved disputes between the parties, so that every little disagreement does not end in a strike or a lock-out.  Where such a provision is not in a collective agreement, the law in most, if not all, jurisdictions in Canada mandates that a section requiring arbitration be deemed to be included in the agreement.  For example, in Ontario, if an agreement does not contain such …

Super Powers - Being powerful and resolving conflict in relationships and organizations

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Super Powers - Being powerful and resolving conflict in relationships and organizations"I feel powerless" 
"I want more power and influence"
"I want to be respected"
"I am powerless"
"I feel scared of asserting myself" 
"I avoid making eye contact"
"Someone embarrassed me at work, and I did nothing"
"We have a workplace bully"A blog on power by a mediator and conflict coach
What does power mean to you? Do you feel comfortable using power? Maybe power makes you uncomfortable. Do you avoid eye contact with people? Do you hesitate when making requests of other people? Do you start some of your sentences with “I know this is a stupid question, but…”? Most people don’t realize this, but we exercise power on a daily basis. This blog is all about power in relationships. In order to be an effective self leader in conflict situations, we recommend the use of empowerment. Read more about power below.
Definition of Power
Power…

Conflict Escalation - Easy steps to manage and resolve your conflicts.

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Conflict Escalation - Easy steps to manage and resolve your conflicts.